Resort General Manager

General Purpose:

The GM is responsible for partnering with MCP Leaders to align the resort with the vision of Mountain Capital Partners.  The GM will execute a long term plan for the resort’s operational and financial growth and continued success, while being fully engaged in all aspects of the resorts operations including Mountain, Base and Resort Service Operations

Essential Duties/ Responsibilities:

• Live MCP’s mission, vision, and culture of growing the sport of skiing and giving people the freedom to ski

• Work with MCP Leaders to execute the long term vision for the growth and expansion of the resort

• Lead the team to execute the strategic plan a strategic plan in place to meet long term goals for the resort in terms of growth and expansion 

• Planning and management of Capital Improvement Projects

• Develop a yearly plan in place to achieve goals for the resort in terms of the guest experience, employee satisfaction, and profitability, with agreed-upon KPIs to measure those goals.

• Create and prepare yearly resort budgets for approval with advice from appropriate stakeholders, including capital and operating budgets

• Assemble a team at Sandia Peak that can support the vision and strategic plan for the resort

• Mentor and develop the Sandia Peak Team to enable them to take on more responsibility and move up to new roles within MCP

• Partner with senior resort leaders to set yearly goals for departments that align with overall resort goals, and develop KPIs to measure success in achieving those goals

• Develop budgets and set operating plans that align with departmental and resort goals

• Monitor the performance of the senior resort leaders, and provide feedback to ensure that they are supported in meeting their goals and objectives

• Be knowledgeable in all areas of resort operations, and provide hands-on expertise when necessary

• Partner with appropriate external stakeholders (e.g. Local and Tribal governments, the US Forest Service, Community Organizations) to help move the resort forward in its long term goals

• Oversee the development of policies and procedures that reduce liability and create efficiencies

• Be the resort champion with the community, government, industry, media and other important leaders

• Approve pricing of all resort products

• Planning and management of Capital Improvement Projects

Other Responsibilities:

• Negotiate and sign contracts

• Oversee timely and accurate reporting of all local, state and federal regulatory compliance requirements

• Performing day-to-day administrative tasks as needed

• Other duties as assigned

Job Qualifications:

Education or Formal Training: 

Required:

• Bachelor’s degree or higher in business, management, or a relevant experience

Preferred:

• Masters degree in business, management, or a relevant experience

Experience:

Required:

• Minimum of five years in a leadership role in the ski industry

• Hands on leadership expertise in at least two areas of ski area operations such as lift operations, lift maintenance, trails/grooming, snowmaking, patrol, terrain park, vehicle maintenance, ski school, tickets, rentals, retail, guest services, food and beverage

Preferred:

• Hands on leadership expertise in three or more areas of ski area operations such as lift operations, lift maintenance, trails/grooming, snowmaking, patrol, terrain park, vehicle maintenance, ski school, tickets, rentals, retail, guest services, food and beverage

• Experience with Siriusware

• Experience managing large capital projects in a ski resort setting

Working Environment/ Physical Activities:   An average of 45% of the workday is spent indoors in an office environment and 55% is spent outdoors in constantly changing weather conditions.  These percentages are an average.  They will fluctuate depending on the time of year.  75% of the workday is spent sitting, 15% is spent standing and 10% is spent walking.  These percentages are an average.  They will fluctuate depending on the time of year.  Lifting, pushing and pulling objects weighing up to 100 pounds.  Occasionally carrying objects up to 50 pounds.  Constantly using hearing, near and far acuity, depth perception, color and field of vision.  Occasional stooping, kneeling, crouching, crawling, reaching, handling and feeling.  Occasional exposure to fumes odors and gases.  Occasional exposure to mechanical hazards.  Occasional exposure to electrical, high exposed worksite and burns.